Secure customer access

Manage your LIVA account

View invoices, make payments, manage direct debit and access account support through the secure customer portal.

Encrypted accessSecure verificationAccount support

My LIVA portal

Sign in securely

Have your LIVA account number ready. The portal opens in a new secure tab.

Access My Account

First visit? Select Forgot Password in the portal.

First-time access

Set up your portal access

Follow these steps if you have not signed in before or need to reset your password.

Step 01

Enter your account number

Use your LIVA account number as the User ID on the secure portal.

Step 02

Verify your identity

Receive a security code using the mobile number or email on your account.

Step 03

Create your password

First-time users can select Forgot Password and follow the secure prompts.

Need help accessing your account?

Our support team can assist with login, verification and billing questions.

Contact support