Terms & Conditions

Broadband & Mobile Bundle Terms & Conditions

LIVA Telecom offers a $5 per month discount off the Recommended Retail Price (RRP) on eligible LIVA Telecom mobile plans (Discount) to LIVA Telecom nbn® or Opticomm customers who have an active TC4 nbn® or Opticomm service on the same account.

The offer is valid from 01 Jan 2026 until varied or withdrawn by LIVA Telecom. LIVA Telecom may vary or withdraw this offer at any time by providing 30 days' notice.

This offer is subject to the full terms and conditions below:

  1. This offer is available to new and existing LIVA Telecom customers on or after 01 Jan 2026.
  2. A maximum of two (2) eligible mobile SIMs per account may receive the Discount. Any additional mobile services on the same account will not receive the Discount.
  3. All eligible services must be held on the same account to receive the Discount.
  4. The Discount does not stack with any other discount applied to a mobile service. Once other promotions expire, the Discount will apply provided the maximum number of eligible SIMs has not been exceeded.
  5. This offer is only available on current 5G mobile plans displayed on the LIVA Telecom public website and does not include:
    • 4G backup services
    • Mobile broadband plans (including 4G plans)
    • Business services
  6. This offer is subject to availability and may be changed or removed at any time.
  7. The RRP of services may change at any time with 30 days' written notice.
  8. Discounts apply to mobile plan fees only and do not apply to:
    • Home Voice plan fees
    • Hardware charges
    • nbn® or Opticomm New Development Charges or nbn® New Copper Pair charges
    • Additional services or usage outside base monthly plan fees
    • Add-on data plans, international calling plans, travel packs or other add-ons
  9. If you cancel your LIVA Telecom nbn® or Opticomm service, the Discount will be removed and mobile plans will revert to the RRP applicable at that time.
  10. This offer provides eligible customers with a discount on the monthly fees for eligible mobile plans.
  11. If you order a new nbn® or Opticomm service and a new mobile service on or after 01 Jan 2026, the Discount will be applied at checkout and on each subsequent monthly invoice until either service is cancelled.
  12. If you already have an nbn® or Opticomm service and order a new mobile service, the Discount will be applied to the first invoice issued after 01 Jan 2026 and each monthly invoice thereafter until either service is cancelled.
  13. If you have both eligible services already, the Discount will be applied to the first invoice issued after 01 Jan 2026 and each monthly invoice thereafter until either service is cancelled.
  14. The Discount will remain in place for as long as there is an active eligible broadband service on the account.
  15. The Discount does not apply to hardware and cannot be used towards the purchase of hardware.
  16. This offer cannot be transferred to another service, person, or party.
  17. The Discount cannot be redeemed for cash.
  18. If a SIM is not activated within 50 days of being dispatched, the order will expire and the Discount will not apply.
  19. This offer cannot be used in conjunction with any other offer.
  20. Customers should refer to LIVA Telecom's general terms and conditions for specific products and services.
  21. Customers who are currently on Financial Hardship arrangements are not eligible for this promotion.
  22. All prices are subject to change without notice.
  23. Ineligible customers include:
    • Customers without an active TC4 nbn® or Opticomm service on the same account
    • Customers currently on a previous bundle deal
    • Customers with wholesale or managed service provider (MSP) accounts
  24. This offer is not available in all regions.
  25. LIVA Telecom makes no representations regarding third-party products or services.
  26. All products and offers are subject to availability and LIVA Telecom reserves the right to change or withdraw offers, products and services at any time.
  27. This offer cannot be transferred to another person or party.
  28. LIVA Telecom services must not be resold and are intended for use by the account holder only.
  29. By signing up, LIVA Telecom will be your service provider and the provision of services is subject to LIVA Telecom's Standard Form of Agreement and these Terms and Conditions.

Questions or complaints?

📞 1300 345 148✉️ info@livatelecom.com.auTIO: 1800 062 058 ↗

LIVA Telecom | Level 49, 8 Parramatta Square, Parramatta NSW 2150 | ABN: 32 621 849 518